If you want to become an aggregator of several cloud kitchens, you must design an app for customers, restaurant partners, and delivery agents. Alternatively, the app can be used to promote your services to customers and restaurant partners. Different features cater to the needs of each of the three users in their way. Let’s take a look at some of the most essential in a virtual kitchen.
Registration / Sign-in: This is a function that all three users share. However, the delivery agents and restaurant partners must present additional documentation and verifications to join the platform.
Individual User Profiles: Each user would have their profile, which would keep all of the information they had provided and any transactions they had made through the app. Whenever a client places an order, a restaurant makes a transaction, or a delivery agent makes a delivery, the information is recorded in their user profile for future reference.
User profiles are significant features from a consumer’s perspective because they will contain important information such as a list of addresses, payment information, and likes, among other things.
Designing for Intuitive Learning: The app you create should encourage users to learn intuitively. If a user doesn’t instinctively grasp how to use your software when they first start using it, they are unlikely to give it much credit in the future. A smooth user flow is essential if you want to keep your users engaged with your app right from the start.
Secure Payment Gateways: Since the introduction of fintech applications, there has been a significant decline in the number of people who pay cash on delivery. When everything from selecting your order to placing your transaction is done through your app, the simple psychology behind this development is that why not payment? This reduces the amount of human interaction to a bare minimum.
Communication Panel: No matter how well you plan your services, there will inevitably be errors at some point. These issues can be resolved by utilizing a specialized communication panel that includes chat and phone help. It provides a sense of security to the user if they have any questions or difficulties with food or service-related matters.
The concept of ghost kitchen australia has achieved widespread acceptance worldwide, and it is producing significant money for businesses in the hospitality industry. Signing up for a free consultation on our website will provide you with additional information about our on-demand app development process and the services we have to offer. Let’s have a phone conversation and discuss thoughts.